Call us at (210) 942-0585

667 N. Gen. McMullen

Terms and Conditions & Privacy Policy

Terms and Conditions

Last Updated: October 24, 2025

Welcome to Shear Illusions Hair Studio, legally registered as Rachel’s Sheer Illusions (“we,” “us,” or “our”). By accessing or using our website, booking services, or engaging with us via phone, text, or email, you agree to these Terms and Conditions. Please read them carefully before using our services.


1. Business Information

Business Name: Rachel’s Sheer Illusions
DBA (Doing Business As): Shear Illusions Hair Studio
Phone: (210) 632-3020
Email: [email protected]
Location: San Antonio, Texas


2. General Terms

By accessing our website or booking an appointment, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree to use this site and our services for lawful purposes only.

We reserve the right to refuse service to anyone for any reason, including safety, inappropriate behavior, or non-compliance with these Terms.


3. Appointments and Cancellations

Appointments can be scheduled via phone, in person, or through our online booking system (if applicable).
Please notify us at least 24 hours in advance to cancel or reschedule your appointment.
Missed appointments or late cancellations may result in a fee or require a deposit for future bookings.


4. Payments

Payment is due at the time services are rendered. We accept cash, debit/credit cards, and other accepted methods as indicated in the salon.
All prices are subject to change without notice.


5. Satisfaction Policy

We take pride in our work and strive for client satisfaction. If you are not satisfied with your service, please contact us within 7 days so we can make reasonable efforts to address your concern.
Refunds are not guaranteed but may be offered at the salon’s discretion.


6. Health and Safety

Clients are responsible for disclosing any allergies, sensitivities, or medical conditions that could affect their service.
For the safety of all clients and staff, we maintain high sanitation standards and may refuse service to anyone exhibiting illness or unsafe behavior.


7. Website Use

All content on this website—including text, images, logos, and design—is the property of Rachel’s Sheer Illusions and may not be copied, modified, or used without written permission.
You may not use our website for fraudulent, harmful, or illegal purposes.


8. A2P Messaging and Communications Consent

By providing your phone number or email address to us (through booking forms, inquiries, or in-salon sign-up), you consent to receive SMS messages, emails, and/or phone calls related to appointments, promotions, or updates.

Message and data rates may apply.

You can opt out at any time by replying STOP to SMS messages or UNSUBSCRIBE via email.

We will never sell or share your contact information with third parties for marketing without your explicit consent.


9. Privacy

We respect your privacy. Personal information collected through this site or our salon (including name, phone, and email) is used only for business purposes such as appointment management, promotions, and internal analytics.


10. Liability Disclaimer

Rachel’s Sheer Illusions and its employees are not liable for:

Allergic reactions to products used during services.

Damage resulting from incorrect information provided by clients.

Loss or damage to personal belongings in the salon.

Use of our website and services is at your own risk. We make no guarantees regarding the accuracy or completeness of any information on this site.


11. Changes to Terms

We may update these Terms at any time. Updated versions will be posted here with a revised “Last Updated” date.
Your continued use of our website or services after changes are made constitutes acceptance of the new Terms.


12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:
📍 Rachel’s Sheer Illusions / Shear Illusions Hair Studio
📞 (210) 632-3020
📧 [email protected]

Privacy Policy

Last Updated: October 24, 2025

At Shear Illusions Hair Studio, legally registered as Rachel’s Sheer Illusions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our salon services.


1. Business Information

Business Name: Rachel’s Sheer Illusions
DBA (Doing Business As): Shear Illusions Hair Studio
Phone: (210) 632-3020
Email: [email protected]
Location: San Antonio, Texas


2. Information We Collect

We collect information that helps us provide the best possible experience for you, including:

Personal Information: Name, phone number, email address, and appointment details.

Service Preferences: Notes or preferences you share with us (such as styles, products, or stylist requests).

Payment Information: Limited to transaction details; we do not store full credit/debit card numbers.

Technical Information: Basic analytics such as your IP address, browser type, and pages visited (collected via cookies).


3. How We Use Your Information

We use the information we collect for purposes such as:

Scheduling and managing appointments.

Sending confirmations, reminders, and updates.

Providing special offers, promotions, or salon news (only if you opt in).

Improving our services, website, and customer experience.

Complying with legal obligations.


4. A2P Messaging and Consent

By submitting your phone number, you agree to receive text (SMS) messages related to your appointments, promotions, and updates from Rachel’s Sheer Illusions.

Message frequency: Occasional

Message & data rates may apply depending on your carrier.

You may opt out at any time by replying STOP to text messages or emailing [email protected] with “Unsubscribe” in the subject line.

Your phone number and data will never be shared or sold to third parties for marketing purposes.

This ensures compliance with A2P 10DLC regulations for consumer protection.


5. Cookies and Tracking

Our website may use cookies to improve user experience and analyze traffic.
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly without them.


6. Data Storage and Security

We take data security seriously.
Your personal information is stored on secure systems and protected from unauthorized access, alteration, or disclosure.
However, no online transmission or storage system can be guaranteed 100% secure, and you acknowledge this inherent risk when using our services.


7. Information Sharing

We do not sell, trade, or rent your personal information.
We may share limited data with trusted third-party service providers (such as booking platforms, email services, or payment processors) only as needed to deliver our services.
All partners are required to maintain the confidentiality of your information.


8. Your Rights

You have the right to:

Access or correct your personal information.

Request deletion of your data.

Opt out of marketing messages at any time.

To exercise these rights, contact us at [email protected] or call (210) 632-3020.


9. Third-Party Links

Our website may include links to external sites (for example, social media or booking platforms). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies when visiting them.


10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last Updated” date.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📍 Rachel’s Sheer Illusions / Shear Illusions Hair Studio
📞 (210) 632-3020
📧 [email protected]

FAQS

How do I book an appointment?

Right now, the best way to book an appointment is to send us a text or inquire about an appointment in ton this website. Online booking is coming soon!

How often should I get a haircut?

The frequency of haircuts depends on your hair type and style. If you have short hair, you may need to get it cut more often to maintain your desired style. If you have long hair, you can get away with fewer haircuts. A good rule of thumb is to get a haircut every 6-8 weeks.

What are the best hair products for my hair type?

There are many different hair products available, so it's important to choose the ones that are right for your hair type. If you're not sure what products to use, ask your stylist for recommendations. They can help you find products that will help you achieve your desired style and protect your hair from damage.

How can I keep my hair healthy?

There are a few things you can do to keep your hair healthy. First, make sure to use a shampoo and conditioner that are right for your hair type. Second, avoid over-styling your hair with heat tools. Third, get regular trims to remove split ends. And finally, eat a healthy diet and drink plenty of water.

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